Privacy Policy

When you create an account we collect your name, email address, and organization details. As you use Lumen, we store the content you and your team add, such as clients, projects, tasks, time entries, and related records, so we can provide the service.

We also collect limited technical information such as browser type, device information, and usage events to keep the service secure and improve it.

We use your information to operate and improve Lumen, provide support, send service-related notifications (such as invitations and password resets), and protect against fraud and abuse. We do not sell your personal information.

Lumen relies on a small number of infrastructure providers to run the service, such as hosting, database, email delivery, and error monitoring providers. These providers process data only on our behalf and under contractual safeguards.

If your organization connects third-party integrations, data flows to and from those services according to the integration you configure and that provider’s own terms.

We use cookies to keep you signed in and remember your preferences. We do not use third-party advertising cookies.

We retain your data for as long as your account is active. You can export your data at any time, and you can request deletion of your account and associated data by contacting us.

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us.

If we make material changes to this policy, we will notify you through the application or by email before the changes take effect.